Heart Hotel Milano is a 4-star establishment set in the historic Porta Nuova district of Milan. The hotel combines classical elegance with modern comfort, offering convenient access to nightlife and cultural attractions. It is located approximately 0.1 miles from Repubblica underground station and 0.2 miles from Milan's historical old town.
Location
Heart Hotel Milano is ideally situated about a 15-minute walk from the Milan Cathedral and within easy reach of Corso Como. The hotel lies halfway between Milano Centrale Train Station and the Cathedral, allowing convenient access to public transportation options.
Rooms
All 57 guest rooms at Heart Hotel Milano feature air conditioning and laptop-friendly workspaces. Each room includes soft carpeted floors, a private bathroom equipped with a bath or shower, and complimentary toiletries. In-room amenities also include free WiFi, safes, and minibars.
Eat & Drink
Guests can enjoy a complimentary continental breakfast served daily at the hotel bar, which also offers a free Wi-Fi hotspot. There are convenient amenities available, including a grocery/convenience store and dining options nearby to accommodate various tastes.
Leisure & Business
The hotel provides a 24-hour front desk staffed with multilingual personnel to assist guests. Safety features include carbon monoxide detectors, fire extinguishers, and emergency first aid kits, ensuring a secure stay. Business travelers can benefit from cleaning service options available upon departure.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy Comfort
The beds and pillows exceeded my expectations; they were incredibly comfortable and tidy, making for a restful night's sleep.view full review
Stylish Rooms
I was impressed by the modern design of the room. The decor was not only aesthetically pleasing but also created a welcoming atmosphere.view full review
Pristine Cleanliness
The bathroom was spotless, creating a refreshing space to unwind after a day of exploring Milan.view full review
Peaceful Retreat
Thanks to the effective blackout curtains, I slept soundly; it was the perfect retreat after long days of sightseeing.view full review
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Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
great location
above average breakfast
unfriendly service
noisy tram outside
7.6/10
Very good
Rooms
7.3
Location
8.8
Service
8.0
Dining
7.2
Guest reviews
7.6/10
based on 6 review
3.5/5
based on 468 review
8.5
8.5/10based on 2262 review
#234 of 459 hotels in Milan based on Tripadvisor
Malcolm
United Kingdom,
March
2024
7.8/10
The hotel had a retro 60's style decor with unique murals and plastic displays, but the room was too small despite being upgraded. The service was top-notch with individual logins provided and extremely friendly staff. The location was ideal, close to key attractions and transportation options. The dining experience was satisfactory with continental options. Overall, a quirky hotel with excellent service and a convenient location.
Rooms
6.0
The room had a bright retro 60's style decor with interesting murals and plastic displays, but it was too small even after an upgrade.
Service
9.0
The service was exceptional, with individual logins provided and extremely friendly staff.
Location
9.0
The hotel's location was perfect, near key attractions, a 24h store, and easy access to public transportation.
Dining
7.0
The dining experience was reasonable with a variety of continental options.
Facilities
8.0
The facilities were sufficient for a comfortable stay.
Ron
United Kingdom,
March
2024
7.2/10
The hotel is conveniently located in the heart of the city, but the noise from traffic at night can be bothersome. The room, although compact, offers a shower with a curtain. The service is friendly, providing helpful advice on cheaper transport options to the airport. The location is central, within walking distance to major attractions and metro stations. The dining options are limited, mainly cheese sandwiches, and could be improved. The facilities are adequate for a standard stay.
Rooms
7.0
The room is cozy but a bit small, with a curtain on the shower.
Service
8.0
The service is friendly and accommodating, offering advice on cost-effective airport transportation.
Location
9.0
The hotel's central location is convenient for exploring the city, close to major attractions and public transportation.
Dining
5.0
The dining options are limited, mainly consisting of cheese sandwiches.
Facilities
7.0
The hotel provides standard facilities for a comfortable stay.
Charles
United States of America,
December
2023
8.0/10
My stay at the hotel was a mixed experience. The rooms, though small, had a charming European touch and were exceptionally clean and quiet. However, the refusal to put on air conditioning was uncomfortable, and I felt the value for money wasn't ideal. The service was a bit of a rollercoaster - from helpful and friendly gestures to some questionable actions like throwing broken glass in the rubbish without considering guests sleeping. The location was convenient, close to transportation options and diverse culinary offerings, but a bit farther from Porta Garibaldi station than expected. Dining was a pleasant surprise with a good variety and freshness, contributing to the overall positive impression of the hotel.
Rooms
8.0
The rooms were a little small but very European, exceptionally clean, and quiet.
Service
7.0
The service had its ups and downs, from being very friendly and helpful to some questionable actions like throwing broken glass without consideration.
Location
9.0
The location was perfect, just a few strides from convenient transportation options and a variety of culinary choices.
Dining
8.0
The dining experience was quite nice with a good variety of fresh options, which is why I chose the hotel.
Facilities
The facilities were adequate for a comfortable stay.
Leslie
United States of America,
October
2023
7.2/10
I had a mixed experience with this hotel. The room next to the bar had a gorgeous shower, but the lack of fans made it feel stuffy. The coffee was subpar, coming from a machine. The staff at the reception desk seemed unfriendly at times. On the bright side, the location was ideal, with easy access to the train station and the city center. The dining experience was above average, with a good breakfast. Overall, a decent stay with some room for improvement.
Rooms
7.0
The room next to the bar or restaurant was gorgeous and had an amazing shower. However, it felt orange and plastic, and the lack of fans was a downside. The coffee was not the best, coming out of a machine.
Service
6.0
The service was a bit of a mixed bag. The staff at the reception desk seemed unfriendly, but I later discovered I could ask the waiter for a better cappuccino. Housekeeping and laundry were satisfactory.
Location
8.0
The hotel's location was both a blessing and a curse. It was near the central train station and the city center, surrounded by good quality restaurants. However, if your room was on the front side, the passing tram noise could be bothersome.
Dining
8.0
The dining experience was pleasant overall. The nice airy room and standard continental offerings made for a good meal, with above-average breakfast choices.
Facilities
7.0
The facilities were decent, with a pleasant dining room and good breakfast options. However, some improvements in service quality could enhance the overall experience.
great location
unfriendly service
Grace
United Kingdom,
July
2023
8.4/10
The hotel is tucked into a bustling area with lots of dining options, making it a great spot for exploring the city. The rooms, although a bit dark at the end of the corridor, vary in style and decor. The service is exceptional, especially accommodating special requests like early check-out discounts. The location is fantastic, close to Milano Centrale train station and surrounded by excellent restaurants and bars. The dining experience offers a good variety of Italian specialties in a bright, airy setting. Overall, a solid choice for those looking for convenience and a friendly atmosphere.
Rooms
8.0
Rooms have varying styles and decor but can be a bit dark, especially at the end of the corridor.
Service
9.0
The service was top-notch, with staff being very polite, friendly, and accommodating, even going the extra mile to lower the bill for early check-out.
Location
9.0
The hotel is ideally situated near Milano Centrale train station, surrounded by great dining options and a vibrant city center.
Dining
8.0
The dining experience offers a good variety of Italian specialties in a bright, airy setting.
Facilities
8.0
The hotel offers a nice dining area with a good selection of Italian specialties and a pleasant ambiance.
Great service
Dark rooms
John
United States of America,
June
2023
8.0/10
My stay at the hotel was quite pleasant overall. The rooms, though lacking a view, were immaculately clean and provided a very comfortable experience. The slight odor was a downside but did not detract from the overall cleanliness. The presence of essential amenities like AC, fridge, and free Wi-Fi contributed to a good stay. The service from reception to housekeeping was warm and accommodating. The location was convenient with easy access to public transportation and a variety of dining options. The dining experience, while satisfying, did not fully align with expectations. The hotel's facilities were adequate for a comfortable stay.
Rooms
8.0
The rooms were good, clean, and equipped with essential amenities like AC, fridge, and free Wi-Fi. The slight odor was a minor discomfort.
Service
9.0
The staff across all services were friendly and made the stay enjoyable.
Location
9.0
The location was convenient, surrounded by diverse dining options and easy access to public transport.
Dining
7.0
The dining experience was fresh and satisfying, aligning with expectations but not exceeding them.
Facilities
7.0
The hotel's facilities provided a decent level of comfort for guests.
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